HopeStar Roofing · Roof leak help

See a leak?
Send us a photo.

A ceiling stain. A drip when it rains. A roof edge that doesn’t look right. Show HopeStar Roofing what you’re seeing, and we’ll contact you about the next step.

Serving Summerville, Goose Creek, North Charleston, Charleston, and nearby Lowcountry communities.

Vent-pipe flashing and rubber boot surrounded by asphalt shingles in a HopeStar Roofing project photo.
Real HopeStar project photo. Roof penetrations and flashing are among the areas we check during an inspection.

Photos help us prepare. An on-site inspection is needed to confirm the cause, repair options, and price. Sending a request does not book an appointment.

Tell us what you’re seeing

Add up to five JPG or PNG photos, then tell us when the leak happens. No photos? You can still request help.

Trouble with the form? Open it in a new window or call (843) 999-8239.

A clear next step for your roof

01 · SHARE

Show us the problem

Send photos you can take safely and describe where and when you notice water.

02 · TALK

We review your request

Our team contacts you to discuss the details and inspection availability.

03 · INSPECT

Understand your options

After an inspection, we explain our findings and the recommended work before you decide.

What should you photograph?

  • A wide view of the ceiling stain or affected room.
  • A closer view of the visible stain or dripping area.
  • The outside of that part of the home, photographed from the ground.

Stay off the roof. Keep away from wet electrical fixtures and sagging ceilings. Photos are optional.

Learn more about our Summerville roof repair and replacement services.

Before you send your request

Can you diagnose the leak from a photo?

Photos provide useful context, but they cannot confirm the source or full extent of a roof leak. We need an on-site inspection to recommend the appropriate repair.

What if water is coming in now?

Call (843) 999-8239 to discuss the situation and current availability. This form is not monitored as an emergency dispatch service.

Does submitting reserve an appointment?

No. Our team will contact you to confirm availability and agree on a date and time.